Network Services Group

How WP security updates impact your site

Posted on Tuesday May 29, 2018

WordPress (WP) websites require routine updates to keep up with user demands. Some of WP's most critical updates are security patches, which protect sites from various cyberattacks. But why does your website sometimes act up when you finish running an update, and how can you prevent it?

How AI improves customer service

Posted on Monday May 28, 2018

Exceptional customer service should be solution-driven, accurate, and fast. For many companies, that means recruiting the best crop of talents who can quickly learn their systems. But nowadays, businesses are turning to artificial intelligence (AI) to improve customer service.

Android P: Features to Look Forward To

Posted on Friday May 25, 2018

Fans of Android mobile devices look forward to each new version of Google's operating system as it shows off new features. Aside from being easier and more efficient for developers to create applications on it, there are some improvements for consumers to look forward to when they update or buy a device that runs the new Android P.

FBI Tells Router Users To Reboot Now To Kill Malware Infecting 500,000 Devices

Posted on Friday May 25, 2018

The FBI is advising users of consumer-grade routers and network-attached storage devices to reboot them as soon as possible to counter Russian-engineered malware that has infected hundreds of thousands devices. Ars Technica reports: Researchers from Cisco's Talos security team first disclosed the existence of the malware on Wednesday. The detailed report said the malware infected more than 500,000 devices made by Linksys, Mikrotik, Netgear, QNAP, and TP-Link.

The lowdown on virtualization and the cloud

Posted on Thursday May 24, 2018

Virtualization and cloud computing are sometimes used interchangeably, and it's easy to see why people confuse the two. To set the record straight, virtualization is NOT cloud computing. But these two revolutionary technologies often overlap.

How long should business phone systems last?

Posted on Wednesday May 23, 2018

The phone remains one of the first points of contact businesses have with their customers. That's why so many companies are upgrading to affordable and hi-tech "VoIP" systems. Voice over IP solutions are a smart investment given their longevity and more.