Posted on Monday March 27, 2017
Online video chat turns stiff customer service interactions into a more personal experience. Seeing the person you're talking to makes for a more substantial conversation. With that in mind, businesses ought to integrate such a function if they want to make significant changes to the way they handle customer inquiries. Despite the obvious advantage, few companies have adopted an online video chat functionality. It's predicted that by 2018, that will change.
Posted on Friday March 24, 2017
Preceding its general availability, Microsoft has recently rolled out a major update for Microsoft Teams -- Window's version of the cloud-based team collaboration tool, Slack. The latest bundle of features will kick things up a notch, allowing you to do more than IM your manager about your weekly meeting or ask your colleagues to remove the “view only†setting on Google Docs.
Posted on Thursday March 23, 2017
Advertisements are invading every corner of our digital lives, but if there were one place users thought they'd be safe, it'd be Windows' File Explorer. But that's no longer the case. Microsoft has started advertising products inside the window users access to navigate their hard drive. Thankfully, we know how to disable these ads.
Posted on Wednesday March 22, 2017
Ransomware is everywhere. Over the last couple years, dozens of unique versions of the malware have sprung up with a singular purpose: Extorting money from your business. Before you even consider paying for the release of your data, the first thing you must always check is whether your ransomware infection already has a free cure.
Posted on Tuesday March 21, 2017
While a vast majority of ransomware that's been developed targets Windows computers, malware authors have begun to attack Mac devices. Recently, researchers discovered a new ransomware strain, OSX/Filecoder.E, which encrypts Mac files and keeps them locked even after the victims have paid the ransom. But don't worry, there is still hope if you follow the security advice below.
Posted on Monday March 20, 2017
To those who are unfamiliar with Google Cloud Platform, it's an app-development program offered via Google's public cloud. It is Google's answer to Amazon Web Services (AWS) and Microsoft Azure. Like those two cloud platforms, Google Cloud Platform offers similar services and a similarly structured free-trial period. Recently, Google improved its own service with an ‘Always Free' tier, which enhances its free-trial offering with more cloud features. Let's take a look.
Phone: +1-989-776-2080
Toll Free: +1-855-674-2968
Email: info (at) netservicesgroup dot com
DUNS 155892800
SPIN 143027933
100% Michigan
NSG is owned & operated, offering enterprise-level IT service & support, right in your own back yard.