Posted on Friday July 03, 2020
Like people, websites also need to be dressed for success. Here's how you can make yours look impressive and have visitors eager to do business with you.Before site visitors read what's on your website, they assess it by checking out your images. A picture is indeed worth a thousand words, but are those words truly what you want to convey to your audience?
Blurry, outdated, or irrelevant pictures tell your site visitors that you don't care about their browsing experience. In-house photos are the best option, but stock images shouldn't cause any problems as long as they are optimized for mobile viewing and relevant to your content.
If your set of offerings is not expansive, a simple navigation menu ought to help visitors find what they need. However, the deeper your catalog gets, the more you'll need additional tools. One way is to affix a search bar in your header so that people can use keywords to scour your site. Another way is to engage visitors via chat. You can preprogram a chatbot to ask questions that narrow down a visitor's intention, or you can have a live agent address a visitor's concerns in real time.
The more helpful your website is, the more it will foster trust in your brand and make visitors more likely to do business with you.
Extra tip: Reduce the number of clicks a visitor has to make to achieve their objectives. For instance, eschew using the “Read more†link on product descriptions on product details pages. Visitors dive into a product page because they're interested in fully learning more about the product, and the “Read more†link just hinders them from doing so. |
The last thing you want to do is to confuse and frustrate your customers, so it's important to keep all of your product or service descriptions as straightforward and simple as possible. If what you're selling has detailed information, such as dimensions or technical requirements, make sure that they're easy to read and are typed out.
Don't use screenshots of information tables because web visitors compare offerings by collating information from different sellers. If your information is displayed in the form of an image, you'll force users to type the info themselves. You'll immediately lose the ones who don't want that sort of hassle.
Your brand needs a story behind it that customers can relate to. Every company website should have an About Us page that describes your team, your company culture, and what sets you apart from the competition. Whatever your story is, make sure it's accessible from any page on your site.
If your budget is tight, there are DIY site builders specifically geared toward small businesses. Or for a relatively low monthly fee, you can hire a managed website provider. A website provider will take care of: