Things you need to know about hosted Exchange

Posted on Friday July 16, 2021

Business email servers such as Microsoft Exchange often need infrastructure investments that may be beyond a small business’s budget. A good way to deal with this issue is by using hosted Exchange services.

​​What is Microsoft Exchange?

Microsoft Exchange is a messaging system that offers businesses a number of services, including email, calendaring, task management, and address lists. By integrating Exchange into your business, you can access all of these services from any location and on almost every device.

Many companies that purchase Exchange install it on their on-premises servers, which can be a bit expensive, especially for small businesses. Moreover, the server required to host it can take up space that a business may not have. This is why many companies prefer to operate on cloud-based systems.

What is hosted Exchange?

To make Exchange available to more businesses, many IT companies like Microsoft now offer hosted Exchange. In this setup, your IT provider allots a space on their servers where they install Microsoft Exchange and make it accessible only to your company over an internet connection. They are in charge of ensuring that the data stored is secure and accessible to you at all times. Many hosted Exchange providers will also offer extra features like improved security, full-time management, and data backup.

In other words, hosted Exchange is the cloud-based version of Microsoft Exchange managed by a host company or provider. You and your employees will still be able to access Exchange as if it were hosted in your office.

Benefits of hosted Exchange

Companies looking to integrate hosted Exchange into their business can enjoy the following benefits:

1. Predictable and lower costs

Like many other hosted services, the majority of hosted Exchange services are offered on a monthly, per-user basis, inclusive of maintenance and hosting. This makes costs predictable, as you’ll be paying a fixed fee every month.

Hosted Exchange also lowers overall costs. If a business were to calculate the cost of purchasing Microsoft Exchange and the infrastructure required to use it, plus maintenance fees, the total and per-user cost will likely add up quickly. For many small businesses, paying a monthly fee will be far less expensive than hosting a Microsoft Exchange solution in house. What’s more, you save money on maintenance overhead and future expenses.

2. Easier implementation

Implementing Microsoft Exchange in your office would require you to find space for the server. Once you install Exchange on this server, you’ll have to manage it and add new accounts and users. In case the service goes offline, you’ll have to fix it yourself. But with a hosted Exchange solution, your IT partner will take care of hosting, installation, and management, so you can focus on running your business.

3. Flexible solutions

Growing businesses may find it tough to scale up or down on an in-house Microsoft Exchange solution because of the server's limited capacity. With hosted Exchange, scaling up or down is as easy as contacting your provider, who can ensure that space and resources are available. They can also help scale your solutions in case you move offices.

Looking to learn more about hosted Exchange and how your business can benefit from it? Chat with us today!