How MSPs can benefit the healthcare industry

Posted on Friday February 10, 2023

For healthcare organizations, ensuring patient data security and privacy is a top priority. In order to achieve this, many hospitals are turning to managed IT services providers (MSPs). By outsourcing their IT needs, organizations in the healthcare sector can focus on delivering quality care while leaving the management and security of their systems to experts. But what exactly are the benefits of MSPs to healthcare?

Increased efficiency

System uptime and availability are of utmost importance in the healthcare industry, making fast IT support responses paramount for any medical practice. By streamlining processes and leveraging automation and remote support, MSPs can ensure optimal response times and 24/7/365 support. This means that if an organization’s IT infrastructure experiences an issue even during the most inconvenient time, an MSP can manage it without requiring someone from the practice to be physically present. This ensures healthcare providers can focus on their core operations rather than waste time on IT issues.

Improved security

Businesses in the healthcare sector handle highly sensitive data and must therefore adhere to stringent regulations such as the Health Insurance Portability and Accountability Act of 1996. With an MSP, these businesses can guarantee that their data is secure and their practice is compliant with all relevant laws. This is because MSPs provide solutions and services that meet compliance standards and regulations. These include 24/7 security monitoring, sophisticated antivirus protection, firewall configurations, spam-blocking tools, encrypted emails, vulnerability scanning, and more.

Cost savings

Handling technology tasks internally often requires a hefty investment in human resources and infrastructure. But by outsourcing their IT needs to an MSP, healthcare providers can save money by only paying for the services they need and when they need them, usually for a flat monthly fee. This enables healthcare practices to access the right technologies for a relatively minimal cost.

Reduced downtime

By utilizing MSP offerings like cloud-based solutions and proactive maintenance, healthcare organizations can reduce downtime associated with technological problems and ensure that they remain operational when they need it most, such as during peak times or emergencies. These services help keep critical systems running while minimizing disruption to patient care even during crisis situations, where resources may be limited due to heightened demand.

Better business continuity

No healthcare organization wants to lose valuable medical data in the middle of an emergency or a disaster OR due to an emergency or a disaster. Thankfully, an MSP can help secure business continuity by first assessing risks and threats and then recommending proactive solutions that will protect against these and keep information secure. Additionally, they can ensure that HIPAA-compliant failover systems and off-site backups are readily available so that processes can continue as usual even during natural calamities or cyberattacks.

Scalability

MSPs enable healthcare providers to scale their technology needs quickly without having to invest in new infrastructure or hire additional personnel when necessary. This allows practices to accommodate unexpected surges in patient numbers and changes in regulatory requirements, ensuring operational continuity even under challenging circumstances.

Discover the immense advantages that innovative technology and expert support MSPs can bring to your healthcare practice. Contact us as soon as possible.