Network Services Group

How AI can boost your eCommerce business

Posted on Wednesday January 29, 2020

Artificial intelligence (AI) is fast becoming an integral part of doing business. Experts predict that AI will be involved in as much as 85% of all customer interactions with a business in 2020. In fact, many eCommerce businesses today are already using AI to interact with and provide better service to their customers. Read on to find out how.

How virtual reality helps small- and mid-sized business

Posted on Monday January 27, 2020

Virtual reality (VR) has many benefits. Its immersive sensory experience is being applied in healthcare, gaming and entertainment, fashion, the military, and the media, just to name a few. Small- and mid-sized businesses are no exception, as this technology is changing how they normally do business in wonderful ways.

Microsoft changes how it updates Windows 10

Posted on Friday January 24, 2020

Before, whenever Microsoft's hardware partners released updates on their drivers, those updates caused multiple problems for Windows 10 users. To resolve that, Microsoft revised the way it updates Windows 10.

Access Misconfiguration for Customer Support Database

Posted on Wednesday January 22, 2020

Today, we concluded an investigation into a misconfiguration of an internal customer support database used for Microsoft support case analytics. While the investigation found no malicious use, and although most customers did not have personally identifiable information exposed, we want to be transparent about this incident with all customers and reassure them that we are taking...

Defend against this new Office 365 threat

Posted on Wednesday January 22, 2020

Some hackers have become so skilled that they don't even need you to give up your credentials to hack into your account. One recent cyberthreat is targeted towards users of Microsoft Office 365. You don't want to be the next victim, so read up.

Get more from Android devices with the right accessory

Posted on Monday January 20, 2020

Android devices are known for their versatility, a quality that's made possible not just by the sheer variety of applications they support, but also by the many accessories you can use with them. Knowing what these accessories are and how you can connect them will help you get more out of your Android device.