September 2019 Security Updates

Posted on Tuesday September 10, 2019

We have released the September security updates to provide additional protections against malicious attackers. As a best practice, we encourage customers to turn on automatic updates. More information about this month's security updates can be found in the Security Update Guide. As a reminder, Windows 7 and Windows Server 2008 R2 will be out of...

 

VoIP systems keep callers on the line

Posted on Tuesday September 10, 2019

According to an AT&T study, more than 70% of business phone calls in the US are placed on hold for an average of 45 to 60 seconds each. While organizations try to minimize hold times, sometimes there's nothing you can do except put the caller on hold while you transfer them to the correct department. But that doesn't mean that you can't make this customer experience better. Voice over Internet Protocol (VoIP) systems make it very easy to do so.

 

Save time with Bookings by Office 365

Posted on Monday September 09, 2019

We all undeniably have hectic schedules, and they're made even worse with unorganized meetings, impromptu playdates, and unscheduled yoga classes. To move or cancel appointments, your clients would generally have to pick up the phone and call someone, which can be a drag. But with Microsoft Bookings, clients can schedule and effortlessly manage appointments. In case one isn't enough, here are four more reasons to give it a go:

 

Wired Lists 'The Windows 10 Privacy Settings You Should Check Right Now'

Posted on Sunday September 08, 2019

"If you're at all concerned about the privacy of your data, you don't want to leave the default settings in place on your devices -- and that includes anything that runs Windows 10," warns a new article in Wired, listing out the "controls and options you can modify to lock down the use of your data, from the information you share with Microsoft to the access that individual apps have to your location, camera, and microphone." Long-time Slashdot reader shanen calls the the article "a rough estimate of the degree to which my privacy can be intruded upon," adding some particularly pessimistic additional thoughts: Not just Microsoft, of course. It's safe to conclude that there are similar capabilities embedded in the software from Apple, the google, Amazon, and Facebook (and others...) [T]here is no real boundary between the software that does the privacy intrusions, the software that controls the intrusions, and the software that tells me the state of the intrusions. Have I actually disabled that particular abuse of my privacy? Or is the software still doing it and lying to me and claiming it isn't doing it... Or maybe it's the NSA, GRU, FBI, FSB, DHS, MSS, CIA, or any other governmental agency with a secret legal power to compel intrusions that you can't be told about...

 

Optimizing website images for SEO

Posted on Friday September 06, 2019

Small- and medium-sized businesses are often tempted to relegate their search engine optimization (SEO) analyses to the free reports offered by online platforms like WordPress and Google Analytics. Unfortunately, those reports rarely provide the details you need to make improvements. One of the things they tend to glaze over is image optimization.

 

Google, Industry Try To Water Down First US Data-Privacy Law

Posted on Thursday September 05, 2019

Google and its industry allies are making a late bid to water down the first major data-privacy law in the U.S., seeking to carve out exemptions for digital advertising, according to documents obtained by Bloomberg and people familiar with the negotiations. Bloomberg reports: A lobbyist for Google recently distributed new language to members of California's state legislature that would amend the California Consumer Privacy Act. As currently drafted, the law limits how Google and other companies collect and make money from user data online, threatening a business model that generates billions of dollars in ad revenue. It's due to kick in next year and there are only a few more days to amend the law. The lobbying push seeks legislative approval to continue collecting user data for targeted advertising, and in some cases, the right to do so even if users opt out, according to the documents and the people familiar with the negotiations. It's unclear if the language circulating in the state capitol's corridors was drafted by Google, and other lobbyists are likely asking for similar changes. Industry groups, such as the California Chamber of Commerce and the Internet Association, often help write legislation and have been the face of industry during two years of debate over the CCPA. It's also common for interested parties to suggest late changes to bills. The Google representative, who distributed the revised language in recent weeks, has yet to find a lawmaker to sponsor the amendments, according to people familiar with negotiations. The proposal must be in a bill by Sept. 10 to be eligible for lawmakers to vote on it before they adjourn for the year on Sept. 13. One of the proposals would let Google and others use data collected from websites for their own analysis, and then share it with other companies that may find it useful. Currently, the CCPA prohibits the sale or distribution of user data if the user has opted out, with limited exceptions. Another proposal would loosen the definition of "business purpose" when it comes to selling or distributing user data. The law currently defines this narrowly and has a list of specific activities, such auditing and security, that will be allowed. Google's lobbyist shared new language that significantly broadens the rule by replacing the phrase "Business purposes are" with "Business purposes include," before the list of approved activities.

 

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